In North America, transport trucks are the primary vehicle used to deliver goods, carrying 63.3 percent of total freight transported. If you are a business that requires product transportation throughout Ontario, Canada, or the U.S., it is time to consider the logistics of cost-effective shipping methods, one of which is LTL.
Q: What is LTL?
Une: LTL is a term used in the transportation industry, meaning “Less than Truckload.” This method of shipping can combine shipments from multiple customers, increasing efficiency and ensuring timely deliveries.
Q: What are the advantages of LTL?
Une: With LTL, you are only using a portion of the truck for your goods; therefore, each customer can save costs by only paying for the amount of trailer space that they use. Our customers can send multiple LTL shipments to destinations across North America without absorbing the cost of a full truckload.
Q: What makes Erb a good partner for LTL shipping?
Une: We have an expansive LTL network that allows us to consolidate multiple shippers into larger loads to create value through economies of scale. In addition, having a temperature-controlled terminal network also gives us the ability to safely cross-dock products without harming them due to temperature increase.
Q: What does Erb terminal network consist of?
Une: Our terminal network is made up of ten terminals: nine in Canada and one in the U.S.
Q: How does having a large terminal network benefit Erb as a company, as well as its customers?
Une: We can offer shippers next-day delivery to most locations on the 401 corridor – this covers most of Southern Ontario and Southern Quebec, including major markets of Toronto and Montreal. Our network of 10 terminals allows us to be an industry leader in the LTL perishable environment and gives us the tools needed to provide comprehensive and customized LTL freight solutions.
Q: How important is customer feedback to Erb in terms of making LTL work?
Une: Feedback is critical for process improvement and customer satisfaction. Understanding what aspects of our LTL service are appealing to customers and what aspects are challenging allows us to make necessary adjustments to benefit all parties involved. Feedback also helps us decipher what areas of the service make us valuable to our customers’ business so we can expand and promote that value to prospective customers.